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Accessibility

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Accessibility Statement for oVertone

We want everyone who visits the oVertone website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508Link opens in a new tab of the Rehabilitation Act 1998.


What are we doing?

To help us make the oVertone website a positive place for everyone, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1Link opens in a new tab. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the oVertone website.


How are we doing?

We've worked hard on the oVertone website and we've hired the certified professionals at ilumino, llcLink opens in a new tab to help us achieve our goal of WCAG 2.1 Level AA accessibility.

The following pages/documents included in the scope of work are representative of the pages on the website:

  • Global Elements
  • Home
  • Shop All & Product Landing Template
  • Product Individual Page Template
  • Select Sample
  • Gift Card
  • How it Works
  • Find Your Hair Color Function
  • Basics
  • For Brown Hair
  • Toning Conditioners
  • Ingredients
  • Reviews
  • Careers
  • Pro
  • Local Retailers
  • Login/ Register/ Reset Password
  • Color Club (Logged out)
  • My Account: Landing
  • My Account: Refer Friends
  • My Account: Tiers
  • My Account: Account
  • My Account: Orders
  • Blog Landing Page
  • COVID-19 Notice
  • Awards & Press
  • FAQ/ Contact
  • Subpage Level 1 Template
  • Subpage Level 2 Template
  • Support Ticket Form
  • Start Return
  • Accessibility Statement

The accessibility experts at ilumino, llc will conduct manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software is used for all automated testing.


Statement of Exclusion

There are some areas on the website, provided by 3rd party vendors, that may not be accessible or usable by everyone equally, despite our best efforts and insistence. We may not control those areas or plugins. Upon notice, we will contact these providers and request that they correct any code that does not comply with the WCAG 2.1 Level AA guidelines and we will update those areas as soon as possible.

If you have any feedback about the usability of our site or find a feature that is inaccessible, please contact us using the information below.


Let us know what you think

If you enjoyed using the oVertone website, or if you had issues with any part of it, please get in touch. We'd like to hear from you in any of the following ways:

This document was updated on January 11, 2021.

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