product smudges of conditioner



Accessibility Statement for oVertone

We want everyone who visits the oVertone website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998.

What are we doing?

To help us make the oVertone website a positive place for everyone, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have multiple levels of accessibility. We’ve chosen a target level for the oVertone website, which we believe makes our website compatable for people with disabilities.

How are we doing?

We’ve worked hard on the oVertone website and we’ve hired the certified professionals at ilumino, llc to help us achieve our goal of WCAG 2.1 Level AA accessibility. The following pages / documents included in the scope of work are representative of the pages on the website:

  • Global Elements
  • Home
  • Shop All & Product Landing Template
  • Product Individual Page Template
  • Select Sample
  • Gift Card
  • How it Works
  • Find Your Hair Color Function
  • Basics
  • For Brown Hair
  • Toning Conditioners
  • Ingredients
  • Reviews
  • Careers
  • Pro
  • Local Retailers
  • Login/ Register/ Reset Password
  • Color Club (Logged out)
  • My Account: Landing
  • My Account: Refer Friends
  • My Account: Tiers
  • My Account: Account
  • My Account: Orders
  • Blog Landing Page
  • COVID-19 Notice
  • Awards & Press
  • FAQ/ Contact
  • Subpage Level 1 Template
  • Subpage Level 2 Template
  • Support Ticket Form
  • Start Return

Accessibility Statement

The accessibility experts we retained will conduct manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software is used for all automated testing.

During the process of the audit there may be areas discovered that are not accessible to everyone. These areas will be listed below and resolved as soon as possible. We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience. If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.

Let us know what you think

If you enjoyed using the oVertone website, or if you had issues with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

  • email us at
  • Get in touch with Support

This document was updated on September 3, 2020.

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